Postúlate en Kit Empleo: kitempleo.com.mx/empleo/56p2d4

**Role & Responsibilities**- Managing Spanish as well as English Language (voice and non- voice) support along withtranslations of documents.
- Facilitation of smooth service delivery of all HR processes and ensuring processcompliance is achieved.any other line of communication.Track incoming employee queries and resolve themwithin the SLA.
- Follow communication "scripts" when handling different business scenarios.
- Performing transactions on client HRIS systems or any other platform.
- Following Quality processes thoroughly - checklists, Standards etc.- Build sustainable relationships and engage with customers to enhance overall customerexperience.
- Perform and document the root cause analysis to resolve escalated issues andimplement appropriate action plans.
- Manage multiple projects and deadlines while maintaining high-quality work.
- Extending support where language expertise is required across organizations.




**Qualification & Skills**:- Verbal communication (Must know English & Spanish)- University/college degree- Calling Etiquettes- Good comprehension skills- Time-management skills- Client Centric (Customer service oriented)- Eye for details- Professionalism- MS office- Analytical skills**Location & Shift Availability**- Puebla- Work from Office (Monday to Friday)**Office Address**: Regus - Puebla Triángulo Las Ánimas, Calle 39 Pte.
****-Piso 5, LaProvidencia, ***** Heroica Puebla de Zaragoza, Pue.
, México.
**Shift Availability**- 7:00 AM to 4.00 PM or 8:00 AM to 5:00 PM**Job Types**: Full-time, PermanentPay: $9,****** per monthAbility to commute/relocate:- Puebla, Pue.
: Reliably commute or planning to relocate before starting work (required)Application Question(s):- How many years of work experience you have?
**Education**:- Bachelor's (required)**Language**:- English (required)- Spanish (required)**Location**:- Puebla, Pue.
(required)

Postúlate en Kit Empleo: kitempleo.com.mx/empleo/56p2d4

📌 Human Resource Executive (Heroica Puebla de Zaragoza)
🏢 NEEYAMO ENTERPRISE SOLUTIONS
📍 Heroica Puebla de Zaragoza