Toshiba Global Commerce Solutions is seeking a Software Engineering Manager to lead teams building the next chapter of ELERA: AI-native development tooling, an agentic platform layer, and a FAANG-aligned operating model where engineering owns delivery end to end. The level of this role, from first-line manager through senior manager scope, is matched to the candidate's demonstrated experience, team size, and product complexity. Strong tech leads moving into management for the first-time seasoned managers leading large groups are both encouraged to apply.Our software runs at tens of thousands of retail stores worldwide. If you have used self-checkout at a major warehouse club, paid at a Fortune 500 big-box retailer, or shopped at a integral grocery chain or apparel brand, you have likely used our software products. It is the retail commerce platform we build at TGCS, powering point of sale, mobile, self-service, and back-of-store operations for many of the world's largest retailers.As a Software Engineering Manager you will:- Delivery and execution. Engineering execution, the milestone plan, sprint tracking, technical risk, and quality. You are accountable and responsible.- The team. Hiring, performance, compensation, career development, and the hard conversations. You take action early.- Technical fluency. You stay close enough to the code to be useful in design reviews, debug a production issue, and challenge a tradeoff. You partner with Principal Engineers on standards.- Product reality. You know the architecture, the backlog, your customers, and how the product performs in the market.- Production support.



You own customer escalations affecting your scope and meet SLAs.Required Qualifications and Experience:- 5-10+ years in software development, including 3-10 years in leadership or manager role.- Bachelor's degree in computer science, Engineering, or equivalent.- A strong software engineering background with a track record of shipping production systems at scale. You can hold your own in a deep technical conversation with senior engineers and Principal-level architects.- Demonstrated leadership of software engineers, formally as a manager or as a tech lead, staff engineer, or senior IC who has owned end-to-end delivery for a team's scope. You have hired, developed, performance-managed, and when needed exited engineers.- Working knowledge of modern Agile delivery, the SDLC, and CI/CD practices in a continuous-deployment environment.- Comfort moving between the architectural level and the debugger, and between an executive review and a sprint standup, in the same day.- A track record of leading through ambiguity, owning a missed commitment without deflection, and recovering from a production incident.- Excellent written and verbal communication. You write tight status updates, run focused meetings,



and present executive-ready tradeoffs.Highly Preferred:- Experience with AI-assisted development workflows: coding agents, AI-driven test generation, RAG-based developer tooling, or agentic CI/CD.- Retail, payments, POS, or other transaction-critical systems experience.- Familiarity with our stack: Java/Spring Boot, Node.js/TypeScript, Docker, Kubernetes on Azure AKS, GitLab CI/CD, Jenkins, MongoDB.- Experience leading distributed or multi-site teams.How We WorkThree principles drive how we run engineering. They are also the best preview of what working here will feel like.- Engineering owns delivery. The vertical chain (VP, Senior Director, Director, EM, Engineers) owns outcomes. There is no PMO running our schedules. Accountability follows control.- Horizontal teams scale us, not own us. You will own end-to-end delivery. Technical Program Managers, Quality, DevOps, and Principal Engineers coordinate, automate, architect, and unblock. They support delivery; they do not own it.- AI removes overhead, not accountability. Weinvest heavily in agentic tooling for status, risk detection, test generation, and reporting. The goal is to reduce the coordination tax on engineers and managers.We offer:- Hired directly by Toshiba and 100% under payroll.- Benefits of the law (IMSS, INFONAVIT)- Life insurance, major medical expenses with dental and visual coverage. (For the employee and direct family members).- Minor medical expenses insurance.- Savings fund for employees, capped at the limit of the law.- Grocery coupons.- Pension plan.- 30 christmas bonus days.- 12 days of vacation plus 6 floating days.#J-18808-Ljbffr

📌 Software Development Manager (Guadalajara)
🏢 Toshiba
📍 Guadalajara