Location:

Hybrid in Guadalajara, Andares
Fulltime Permanent Position with HCLTech
Experience 5+ years of experiences as Production Support Engineer / Site Reliability Engineer
Exp with Payment Platforms is a plus
The skillset is purely for Prod support (ITSM process experience), with SRE mindset (problem solving skills).
Good Communication skills – as there is need to resolve the issues by collaborating across different teams.
Applications are related to Authorization and Clearing ; domain knowledge would be a plus but not mandatory.
Need basic Shell scripting knowledge
Need DB skills (Joins and queries to analyse data)
Need Splunk and Dynatrace knowledge - querying and graph creation for analysis and problem solving
Tech stack in app landscape: Jenkins, AWS, Pivotal Cloud Foundry (PCF), Postgres, Oracle, Casandra, Kafka, Amazon Cloudwatch Soft Skills:
Strong problem-solving and team collaboration We offer: Benefits above law (Major and minor medical insurance, saving fund, grocery coupons, 12 days vacations)
Convenient office locations
Great work environment
Versátil dress code

📌 Production Support Engineer (Jalisco)
🏢 HCL Technologies
📍 Jalisco