Req ID 91825 | MSSC Guadalupe, Mexico, ZF ENGINEERING AND SHARED SERVICES MONTERREY, S DE RL DE CV HR Ops Workforce Admin Analyst About the team We are looking for a new colleague in our department HR Operations (HOO) at Monterrey, MX. In this role, you will join a fast-paced Human Resources team serving employees, managers, and HR colleagues for the Americas region. We are looking for team members who enjoy managing HR administrative processes in a global environment and have a strong interest in improving how HR delivers. What can you expect as a HR Ops Workforce Admin Analyst
• Provide HR transaction support for MyHRSuite processes, (hiring and onboarding, terminations, transfers, compensation & benefits, etc.)
• Creates, Updates, and maintains Employee records in SAP success factors and Payroll systems
• Creates and delivers reports and maintain personnel files/documents.
• Uses a Case Management System “ServiceNow” to resolve requests in a time and quality manner.
• Actively build and develop the HR knowledge base to help HRSSC colleagues perform duties with efficiency and high quality.
• Participate in continuous improvement projects to improve employee/customer experience and enhance efficiency.
• Apply sound judgement and discretion with sensitive information.

Your profile
as a HR Ops Workforce Admin Analyst
• Bachelor’s degree (or equivalent experience) with 2+ years of experience in Human Resources field




• Bilingual/native proficiency in Spanish & English; limited proficiency in Portuguese is a plus.
• Experience using SAP success factors, Oracle, TRESS or similar HCM system.
• Ability to complete HR processes and transactions in multiple systems successfully and simultaneously.
• Experience understanding and meeting Key Performance Indicators (KPIs)
• Previous HR operations experience preferred.
• Passionate attention to detail while maintaining a high level of integrity and confidentiality.
• Familiarity with and understanding of HR policies and procedures.
• Experience with case management systems (e.g. ServiceNow)
• Ability to assist others in understanding new processes and influence them to try new ways of working.
• Strong troubleshooting skills, with the ability to work in a high-pressure team environment, handling multiple tasks and reacting quickly to problems and issues.
• Strong interpersonal skills to collaborate with customers and general teams in a weekly basis.
• Intermediate/Advanced Excel skills (Power Query, Vlookups, PivotTables) Why you should choose ZF in Guadalupe N.
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• Competitive economical allowance
• Vacation Bonus
• Grocery Vouchers
• Subsidized Cafeteria
• Major and Minor Medical Insurance
• Life Insurance Be part of our ZF team as HR Ops Workforce Admin Analyst and apply now Contact Maria Fernanda Castellanos Juarez

📌 HR Ops Workforce Admin Analyst (México)
🏢 Zf Group
📍 México