Administer and maintain Microsoft 365 services including:
Exchange Online
Microsoft Teams
Share Point Online
One Drive for Business
Microsoft Defender Suite
Entra ID (Azure Active Directory) Manage user accounts, licensing, mailboxes, groups, distribution lists, shared mailboxes, and resource accounts.
Configure and support Microsoft 365 security and compliance features.
Monitor tenant health, service availability, and operational performance.
Maintain Microsoft 365 administration policies and standards.
Support Microsoft cloud migrations and platform enhancements.
Assist with Microsoft licensing optimization and auditing. Microsoft Security Operations Administer and maintain:
Microsoft Defender for Endpoint
Microsoft Defender for Office 365
Microsoft Defender for Identity
Microsoft Defender for Cloud Apps Monitor security dashboards and conduct threat investigations.
Analyze and triage alerts, incidents, and vulnerability findings.
Coordinate cybersecurity incidents with internal stakeholders and Managed Detection and Response (MDR) providers.
Perform threat hunting and forensic investigations.
Implement security recommendations and hardening practices.
Evaluate and remediate vulnerabilities identified through vulnerability management tools.
Develop and maintain endpoint protection policies.
Administer Microsoft Sentinel security operations platform.
Configure and manage:
Data connectors
Analytics rules
Automation rules
Workbooks
Playbooks
Watchlists
Incident management processes Monitor security events and correlated alerts.
Threat hunting
Compliance reporting
Security analytics
Optimize log ingestion and retention strategies.
Create executive and technical reporting dashboards.
Support regulatory and compliance audit requirements. Endpoint Management & Intune Administration Manage Microsoft Intune and endpoint management solutions.
Configure and administer:
Device enrollment
Compliance policies
Configuration profiles
Security baselines
Conditional Access integrations
Mobile Device Management (MDM)
Mobile Application Management (MAM) Deploy and maintain Windows, mac OS, i OS, and Android devices.
Package, test, deploy, and update enterprise applications.
Oversee endpoint patch management and compliance.




Monitor endpoint health and performance.
Maintain secure endpoint configurations across the enterprise. Identity & Access Management Manage:
Single Sign-On (SSO)
Multi-Factor Authentication (MFA)
Conditional Access Policies
Identity Protection
Privileged Identity Management (PIM)
Role-Based Access Control (RBAC) Review access privileges and conduct periodic access audits.
Support onboarding, transfers, and offboarding processes.
Implement Zero Trust security principles.
Enforce least-privilege access standards.
Participate in identity governance initiatives. Network & Security Infrastructure Administration
Fortinet Security Platforms Configure, manage, and maintain:
Firewalls
Manager
Analyzer
Authenticator
EMS
VPN Manage firewall policies, routing, VPNs, SD-WAN, NAT, and security profiles.
Conduct security reviews and firewall rule audits.
Troubleshoot connectivity and security incidents. Cybersecurity & Risk Management Assist with implementation of organizational cybersecurity strategy.
Participate in security risk assessments and remediation initiatives.
Conduct periodic security reviews and system hardening.
Assist with compliance requirements including audit preparation.
Support security awareness efforts and phishing response activities.
Review security logs and investigate suspicious activities.
Assist in maintaining disaster recovery and business continuity procedures.
Maintain incident response documentation and runbooks. Systems Administration & IT Operations Provide day-to-day administration of enterprise IT systems.
Support Windows Server environments and cloud services.
Troubleshoot hardware, software, network, and security issues.
Manage DNS, DHCP, certificates, and network services.
Support backup, recovery, and business continuity processes.
Participate in infrastructure upgrades and technology projects.




Assist with asset lifecycle management and inventory controls.
Provide Tier 2 and Tier 3 technical support as required. Monitoring & Reporting Monitor system health, security posture, infrastructure capacity, and performance.
Generate operational and security reports for management.
Track key performance indicators and security metrics.
Maintain configuration baselines and documentation standards. Documentation & Process Management Develop and maintain:
Standard Operating Procedures (SOPs)
Security runbooks
Network diagrams
System architecture documentation
Configuration records
Disaster recovery documentation Ensure all changes are documented according to change management procedures.
Maintain accurate inventory of hardware, software, licenses, and security assets. End User Support Provide technical support to employees across all business functions.
Troubleshoot Microsoft 365, endpoint, network, and security-related issues.
Support staff and executive users when necessary.
Participate in after-hours support and critical incident response activities.
Assist users with secure technology practices and cybersecurity awareness. Disponibilidad para viajar
Essential Microsoft 365, Defender XDR, Sentinel, Intune, Entra ID. The rest will be nice to have.
Experience Minimum 2+ years of hands-on experience administering Microsoft 365 environments.
Minimum 2+ years of cybersecurity and endpoint security administration experience.
Experience supporting enterprise network and security infrastructure.
Experience working in a fast-paced corporate IT environment.
Experience with security incident response and vulnerability management.

Required

Technical Skills
Microsoft Technologies Microsoft 365 Administration
Exchange Online
Share Point Online
Microsoft Teams
One Drive for Business
Microsoft Sentinel
Conditional Access
MFA
Identity Protection
Privileged Identity Management (PIM) Security Technologies SIEM Administration
Vulnerability Management
Threat Hunting
Security Monitoring
Security Operations Center (SOC) Processes
Zero Trust Framework
Security Hardening Scripting & Automation Power Shell
Basic automation and scripting development
Microsoft security automation workflows

📌 Bilingual It & Microsoft Security Administrator (Ciudad de México)
🏢 NORTHWARE SA DE
📍 Ciudad de México