Service Desk Lead: Frontline IT Support & Team Coach (Centro)

06 nov

Importante Empresa Del Sector

Centro

06 nov

Importante Empresa Del Sector

Centro

A leading digital transformation partner is looking for a Service Desk Lead in Mexico. The role entails supporting service desk agents, managing escalated tickets, and leading engagement initiatives. You will be responsible for performance management, capacity planning, and developing team capabilities. The idóneo candidate should have 3-5 years of service desk experience and strong leadership skills focused on customer service excellence.
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📌 Service Desk Lead: Frontline IT Support & Team Coach (Centro)
🏢 Importante Empresa Del Sector
📍 Centro

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