Descripción | Español La Hospitalidad Excepcional Comienza Contigo Imagina tener la oportunidad de alegrarle el día a alguien. Al unirte a nuestro equipo de hoteles, eso será exactamente lo que harás cada vez que vengas a trabajar Como Housekeeping Manager, no solo liderarás las operaciones diarias del departamento de Ama de Llaves; también serás responsable de transmitir la calidez y hospitalidad que nos caracteriza, creando experiencias memorables que hagan de la estancia de cada huésped algo verdaderamente excepcional. Descripción | Inglés Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work As a Housekeeping Manager, you’re not just overseeing daily housekeeping operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Responsibilities Descripción | Español Estas serán algunas de tus principales

responsabilidades:
• Supervisar las operaciones diarias del departamento de Housekeeping: Garantizar los estándares Forbes de limpieza, servicio y calidad en habitaciones.
• Asegurar la disponibilidad de habitaciones: Coordinar las actividades del equipo para que las habitaciones estén limpias, listas y disponibles para los huéspedes de manera oportuna y eficiente.
• Gestionar los procesos del departamento: Supervisar el uso de los sistemas, el control de costos, la elaboración y seguimiento del presupuesto, los pronósticos y el cumplimiento de las políticas para impulsar la eficiencia operativa y la rentabilidad.
• Realizar inspecciones de calidad: Supervisar y llevar a cabo inspecciones de habitaciones y áreas públicas para garantizar el cumplimiento de los estándares de calidad y servicio.
• Liderar e inspirar al equipo: Supervisar, desarrollar y acompañar a los miembros del equipo, dar seguimiento a su desempeño, brindar retroalimentación y fomentar un ambiente de trabajo positivo, cooperativo y orientado a resultados. Descripción | Inglés Here's

what you'll do
during a typical day:
• Oversee daily housekeeping operations: Manage cleanliness, service,



and product quality standards in guest rooms.
• Ensure room readiness: Coordinate housekeeping efforts to ensure rooms are cleaned and available for guests promptly and efficiently
• Manage departmental processes: Oversee systems usage, cost controls, budgeting, forecasting, and policy enforcement to drive efficiency and profitability
• Conduct inspections: Oversee and perform room and public area inspections to maintain high-quality standards and compliance
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment Qualifications Descripción | Español Lo Que Se Necesita Para Crear Una Experiencia Memorable En Hilton, nuestros valores fundamentales definen lo que

se requiere
para tener éxito y orientan las cualidades que buscamos en cada miembro de nuestro equipo: Pasión por transmitir la luz y la calidez de la Hospitalidad. Actuar con Integridad y hacer siempre lo correcto. Inspirar a los demás a través del Liderazgo. Creer que el Trabajo en Equipo genera los mejores resultados. Sentido de Pertenencia y de responsabilidad. Mantener un enfoque en el Ahora, actuando con sentido de urgencia y disciplina en cada momento, conscientes de que cada acción puede generar un impacto duradero. Descripción | Inglés What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment,



knowing it can make a lasting impact. Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. How We’ll Help You Thrive At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
• Paid parental leave – Because family matters.

We offer
paid leave for eligible Team Members, including partners and adoptive parents
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Paid time off (PTO) – Recharge, relax, and take time for what matters most *Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

📌 Housekeeping Manager (México)
🏢 Hilton
📍 México