Cognizant is hiring a Service Desk Agent with English to join our hybrid work environment in Mexico. You will deliver high-quality end-user support, troubleshoot hardware, software, and network issues, and work with AI-enabled tools to improve incident resolution speed.
You will collaborate with infrastructure, security, and application teams to ensure service levels are met and knowledge is shared across the team.
📌 AI-Driven Service Desk Engineer | Hybrid (Centro)
🏢 Cognizant
📍 Centro
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