Ops Agent II (Open)

Full time

Camino Real a Santín # 129 Sauces II San Mateo Otzacatipan 50200 Toluca, MEX Mexico

"Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.

Lead or senior levels of these positions may

- Handle escalated or more complex issues
- Coordinate team activities or those of agency contract staff
- Support supervisor or manager activities
- Support the design, review and implementation of processes and procedure

General job description: Under limited guidance completes the following activities

- Enters airway bills into system on a daily basis.
- Performs daily entry of Time Cards information into PC.
- Handles D/T packages and informs customers of payment.
- Gathers information for different company reports.
- Answers phones, transfers calls, and takes messages as required.
- Prepares paperwork for outbound packages (airways bills, PO Box, and address).
- Assists customers by answering questions on basic features of service.
- Performs miscellaneous typing, filing, and secretarial duties.
- Organize and update station files.




- May be required to perform other duties as assigned

Minimum Requirements

Minimum Education

- High School diploma
- Proficiency in English (450 TOEIC points)

Minimum Experience

- Three (3) years clerical experience
- Valid Drivers License and good driving record

Minimum Required Skills

- Ability to lift 70 lbs and to maneuver packages weighing up to 15Ability to lift 70 lbs and to maneuver packages weighing up to 150 lbs with appropriate equipment
- Good human relations, interpersonal, and communication skills
- Strong Planning & Organizing Skills
- Accuracy & Attention to Detail
- Data entry, and/or general office skills
- Team Working Skills
- Strong Microsoft Office & PC Skills - PC Typing (25/35 WPM)
- Strong Problem Solving Skills
- Clear and articulate speaking voice

Commitment to Diversity and Inclusion

FedEx está comprometido con un lugar de trabajo diverso e inclusivo.

FedEx es un empleador que ofrece igualdad de oportunidades y no discrimina por motivos de raza, color, religión, ciudadanía, información genética, edad, sexo, embarazo, discapacidad, orientación sexual, identidad de género, expresión de género, estado civil, servicio militar o cualquier otra condición protegida por las leyes locales.

Job Posting End Date:

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📌 : Ops Agent II (Toluca de Lerdo)
🏢 Fedex Express México
📍 Toluca de Lerdo