AI-Driven Service Desk Engineer (Centro)

06 nov

Cognizant Technology Solutions

Centro

06 nov

Cognizant Technology Solutions

Centro

Cognizant Technology Solutions Corporation in Mexico is hiring a Service Desk Agent with English to deliver high-quality first and second line support in a hybrid work model. This role focuses on incident resolution speed and user experience, leveraging AI-driven tools to improve efficiency.

You will work across hardware, software, network issues, and collaboration tools, document cases, and collaborate with infrastructure and security teams.

📌 AI-Driven Service Desk Engineer (Centro)
🏢 Cognizant Technology Solutions
📍 Centro

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