Are you passionate about coaching people, driving performance, and helping teams succeed? Join Redial BPO as a Sales Trainer and play a key role in developing our sales professionals through engaging training programs, coaching, and instructional design.

About the Role

As a Sales Trainer, you will be responsible for onboarding and developing new hires and operational staff, ensuring they acquire the knowledge, skills, and confidence needed to excel in a fast-paced sales environment. You will collaborate with Operations and Quality teams to deliver impactful training programs that drive performance and business results.

What You'll Do

- Facilitate engaging classroom and virtual training sessions for new and existing employees.
- Design, update, and customize training materials and presentations.
- Create an inclusive learning environment that encourages participation and feedback.
- Monitor trainee progress and provide coaching to improve performance.
- Develop and administer assessments to measure learning effectiveness.
- Maintain accurate training records and reporting.
- Coordinate system access and onboarding requirements for new hires.
- Partner with Operations, Quality Assurance, and leadership teams to align training with business goals.
- Support the launch of new campaigns, initiatives,



and process updates.

What We're Looking For

Required Qualifications

High School Diploma

Bilingual English & Spanish (English level B2+ or higher)

Intermediate PC and Microsoft Office skills

Advanced PowerPoint skills

Experience creating training materials and instructional content

Availability to work versátil schedules

Preferred Qualifications

6+ months of experience as a Trainer, Teacher, or Facilitator

6+ months of experience in Sales or Sales Training

Certifications in Instructional Design, Facilitation, or related fields

Why Join Redial BPO?

- Opportunity to directly impact employee success and business growth.
- Dynamic and collaborative work environment.
- Career development opportunities.
- Work with high-performing teams and emerging talent.
- Be part of a culture focused on learning, coaching, and continuous improvement.

Work Schedule

- Preferred shift: 7:00 AM – 4:00 PM (with schedule availability)

All qualified applicants will be evaluated based on their experience, skills, and competencies relevant to the role. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any characteristic protected by applicable law.

📌 Sales trainer (Ignacio Zaragoza)
🏢 Redial Bpo
📍 Ignacio Zaragoza