Wipro Ltd. in Mexico is seeking an entry to mid-level Service Desk analyst to be the first point of contact for B2B users. You will troubleshoot end-user issues, log tickets, and maintain adherence to service levels.
The role requires 1-3 years of experience, strong communication, and the ability to learn client-specific applications and processes. A collaborative, process-driven environment awaits. You will follow standard operating procedures, update MIS logs, and participate in continuous
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📌 Service Desk Analyst II — End-User IT Support (Centro)
🏢 Wipro
📍 Centro