We're hiring

At Cognizant we have an idóneo opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant

We are looking for a Service Desk Agent with Portuguese

Job Summary

The Service Desk Engineer will provide advanced technical support for service desk operations in a hybrid work model during day shifts using AI driven tools to improve incident resolution speed and service quality. The role focuses on delivering reliable end user support optimizing workflows and collaborating with teams to enhance digital workplace experiences with optional exposure to bioinformatics related environments where applicable.

Responsibilities

- Deliver high quality first line and second line technical support through service desk channels to resolve incidents

📌 Service Desk Engineer (Centro)
🏢 Cognizant Technology Solutions
📍 Centro