Concentrix Sentura in Mexico City Downtown Insurgentes is seeking a Trainer II to deliver client-focused training for new hires and product updates. You will mentor fellow trainers, review curricula, and evaluate programs to ensure top-tier service and delivery.
The role requires a Bachelor's degree and 2–4 years of training experience, strong communication, and proficiency in Microsoft Office. You will facilitate sessions, monitor learner progress, and partner with Operations to move agents to
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📌 Trainer II: Certified Coach for Client-Focused Training (México)
🏢 Concentrix
📍 México
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