We're Hiring: Scheduler

Location: Remote (Chihuahua, Mexico only)

Schedule: Monday to Friday | 8:00 AM - 5:00 PM Pacific Time

Education: High School Diploma or equivalent required

English Level: Advanced (C1)

Requirements

- 1-3 years of experience in Medical Scheduling, Patient Coordination, Healthcare Administration, or similar healthcare support roles.
- Conversational English B2+
- Excellent organizational and multitasking abilities.
- Experience handling a high volume of appointments and patient interactions.
- Knowledge of HIPAA and patient confidentiality standards.
- Experience with Epic or other EMR systems. (PLUS)
- Previous experience supporting Personal Injury (PI) or Third-Party Liability (TPL) patients. (PLUS)

What You'll Do

- Schedule new patient consultations, follow-up appointments, procedures, and diagnostic services.
- Coordinate directly with patients, providers, law firms, case managers, and healthcare teams.




- Manage high-volume scheduling requests while maintaining accuracy and exceptional customer service.
- Document appointments, patient communications, and scheduling activities within EMR systems such as Epic.
- Monitor outstanding scheduling needs and ensure timely patient follow-up.
- Support continuity of care by collaborating with multiple departments.

#C2HC26

Job Type: Full-time

Application Question(s):

- ¿Tienes inglés conversacional cualificado/avanzado?
- Have you worked in appointment setting, lead generation, cold calling, or business development?
- Have you conducted outreach to US healthcare organizations (hospitals, clinics, physician offices, medical practices, etc.)?
- How many years of experience do you have in medical scheduling, patient coordination, or healthcare administration?
- Do you live in Chihuahua, Chihuahua? This is a must

Work Location: Remote

📌 Scheduler (México)
🏢 SOLVO GLOBAL
📍 México