Bilingual Dental Patient Coordinator / Front Desk

Location: Remote – Mexico

Schedule: Full-time, Monday–Friday, aligned with U.S. business hours

Engagement: Independent Contractor

Compensation: MXN $24,000–$30,000 per month, depending on experience

We are looking for a fully bilingual English/Spanish Patient Coordinator to support a U.S.-based dental practice.

This person will be the first point of contact for patients, so we are looking for someone who is extremely friendly, professional, organized and confident on the phone.

Responsibilities

- Answer inbound patient calls promptly and professionally.
- Listen carefully and gather detailed information regarding patient concerns.
- Schedule, confirm and reschedule appointments.
- Learn the doctor's scheduling preferences and appointment rules.
- Coordinate with the doctor and office team when needed.
- Follow up with patients by phone, email or text.
- Make sure required patient forms and information are completed before appointments.
- Assist with insurance verification and patient information.




- Follow up on outstanding patient information or payments.
- Keep patient records and communications organized and accurate.

What We're Looking For
- Fully bilingual English and Spanish — spoken and written.
- Excellent English pronunciation and phone communication skills.
- Strong listening skills and a warm, friendly personality.
- Experience handling inbound and outbound calls.
- Strong organization and attention to detail.
- Ability to learn new systems and processes quickly.
- Comfortable working independently in a remote environment.
- Reliable high-speed internet, computer, headset and quiet workspace.

Preferred
- Previous experience in a dental OR medical office.
- Dental scheduling or patient coordination experience.
- Experience with dental practice management software.
- Familiarity with insurance verification or patient billing.
- HIPAA knowledge or previous healthcare experience.

Job Type: Contract Pay: $24,000.00 - $30,000.00 per month

Work Location: Remote

📌 Bilingual Dental Patient Coordinator / Front Desk (México)
🏢 American IT Sourcing
📍 México