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t Infoblox, every breakthrough begins with a bold "what if."

What if your ideas could ignite general innovation?

What if your curiosity could redefine the future?

We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it's like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500 , and we're looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold "what if" can take the world, your community, and your career.

How we empower our people is extraordinary: we're recognized as a Glassdoor Best Place to Work 2025, Great Place to Work-Certified in five countries, and honored by Cigna as a Healthy Workforce honors for three consecutive years; and what we build is world class: named CybersecAsia's Best in Critical Infrastructure 2024 — clear evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every "what if" into "what's next."

In a world where you can be anything, Be Infoblox.

Web Journey Experience Manager

We have an opportunity for a Web Journey Experience Manager to join our Web Strategy team in Mexico City, Mexico , reporting to the Director, Web Strategy . In this pivotal role, you will shape and optimize the digital journeys that connect Infoblox customers and prospects with the information, solutions, and experiences they need across our web ecosystem.



Collaborating closely with Web Strategy, Brand, Product Marketing, Solutions Marketing, Corporate Marketing, Marketing Operations, Sales, Business Development, Analytics, and external partners, you will translate audience needs and business objectives into intuitive, measurable, and continuously improving web experiences. You will use research, journey analytics, experimentation, automation, and approved AI tools to identify friction, improve engagement, and support meaningful business outcomes.

This is a hybrid role based in the Mexico City office. To support collaboration within our Mexico City Center of Excellence, candidates are expected to work from the office on designated collaboration days, typically Tuesdays and Thursdays, except when traveling for business-related meetings, events, or other work activities

Be a Contributor — What You'll Do

- Define and maintain end-to-end web journey maps across key audiences, segments, use cases, and stages of the customer lifecycle
- Translate customer insights, business priorities, and journey requirements into experience strategies, briefs, user stories, acceptance criteria, and prioritized roadmaps
- Partner with Web Strategy, UX, Brand, Product Marketing, Solutions Marketing, and Content teams to improve navigation, information architecture, calls to action, forms, landing pages, conversion paths, and cross-channel continuity




- Analyze web behavior, journey performance, conversion data, search behavior, campaign influence, and qualitative feedback to identify friction, unmet needs, and optimization opportunities
- Design and coordinate A/B tests, personalization initiatives, and other experiments that improve discoverability, engagement, conversion, and progression through priority journeys
- Establish journey-performance measures and dashboards, interpret results, and convert findings into practical recommendations and backlog priorities
- Collaborate with Marketing Operations, Sales Operations, and Business Development to improve handoffs, lead paths, routing experiences, and closed-loop feedback across digital journeys
- Use approved AI tools to accelerate research, synthesize qualitative and quantitative inputs, identify patterns, draft journey documentation, and support content or experience recommendations
- Validate AI-assisted analysis and recommendations for accuracy, relevance, privacy, accessibility, brand alignment, and potential customer impact
- Identify opportunities to automate recurring journey analysis, reporting, quality checks, and stakeholder communications while maintaining appropriate human review and accountability

Be Prepared — What You Bring

- Minimum 7 years of experience in digital experience, web strategy, customer journey management, UX, digital marketing, product management, marketing operations, analytics, or a related field
- Experience designing, managing, or optimizing complex B2B digital journeys across websites, landing pages, content experiences, campaigns, and conversion paths
- Strong knowledge of journey mapping, user experienc

📌 Senior Web Experience Strategist (Ciudad de México)
🏢 Infoblox
📍 Ciudad de México