We are looking for an experienced virtual assistant who has experience working as an Assistant Property Manager for our client based in New York/New Jersey

What You’ll Do

HDFC Compliance & Regulatory Oversight

- Monitor compliance with HPD income restrictions, resale requirements, and HDFC cooperative rules and regulations
- Track and support the processing of shareholder transfers, subletting requests, and flip tax calculations in accordance with each building’s proprietary lease and house rules
- Assist in managing HPD reporting obligations, annual filings, and any agency correspondence specific to HDFC status
- Stay current on changes to HDFC regulations and communicate relevant updates to the Property Manager and affected buildings

Shareholder & Resident Relations

- Serve as a primary point of contact for HDFC shareholders and residents—responding to inquiries with professionalism, clarity, and urgency
- Communicate proactively on building updates, maintenance schedules, policy matters, and compliance requirements
- Support board communications and assist in preparing meeting materials and monthly management reports
- Address complaints and disputes with an understanding of the cooperative structure and the sensitivities of income-restricted housing

Operations & Maintenance Coordination

- Coordinate with vendors, contractors, and building staff to facilitate repairs, maintenance, and building services across the HDFC portfolio
- Inspect property conditions regularly and flag issues before they escalate
- Track open work orders and ensure timely completion and follow-up
- Support capital improvement planning within the constraints of HDFC budget structures

Administrative & Financial

- Collect monthly maintenance fees; maintain accurate records of payments and shareholder activity




- Manage shareholder files, proprietary lease documentation, and compliance records
- Support budgeting, accounts payable tracking, and financial reporting under PM direction
- Assist with unit listing coordination and income-qualified applicant processing

What We’re Looking For

Skills & Attributes:

- Strong communicator—written, verbal, and across platforms (email, text, property management software)
- Highly organized with sharp attention to detail and the ability to manage competing priorities
- Customer-service mindset—you genuinely care about the experience of the people you serve, including income-limited residents navigating cooperative living
- Problem-solver by instinct: you diagnose issues and move toward solutions, not away from them
- Conflict resolution skills—calm, professional, and effective under pressure
- Solid understanding of NYC housing and anti-discrimination laws; knowledge of HDFC-specific regulations a strong plus
- Computer proficiency and comfort navigating productivity software (Google Workspace, Microsoft 365, or equivalent)
- Bilingual English/Spanish

Education & Experience
- High school diploma or equivalent required; bachelor’s degree in business, real estate, or related field preferred
- Prior experience in property management, residential real estate, or a customer-facing administrative role
- Experience with HDFC cooperatives preferred; candidates with strong co-op or NYC affordable housing experience will be considered
- Proficiency in Microsoft Office and property management software (required)
- Basic bookkeeping skills

Send your resumes to [email protected]

Email Subject: Application for Bi-lingual APM VA

Job Types: Full-time, Part-time

Pay: $90.00 - $115.00 per hour

Expected hours: 20.0 – 40.0 per week

Work Location: Remote

📌 Experienced Bilingual Assistant Property Manager VA (México)
🏢 Global Solutions
📍 México