Mexico, Baja California Norte

R5027605

Mexico

Customer Support

This role ensures comprehensive service through the efficient management of requests, case tracking, order processing, issue resolution, and coordination with local teams. Additionally, it assists in communicating commercial initiatives, manages financial documentation (invoicing and credit notes), and provides basic software support.

Job requirements

Customer Service and Order Administration

Handle and follow up on requests, inquiries, and requirements from internal and external customers.

Manage customer onboarding, updates, and maintenance within corporate ERP systems (SAP).

Coordinate information regarding customers, orders, and deliveries with the Sales, Marketing, Warehouse, Logistics, and Finance departments.

Process and track orders and sales orders within the relevant systems.

Validate the correct application of authorized discounts, promotions, and commercial terms.

Resolve issues, complaints, and requests related to orders, deliveries, and invoicing.

Manage financial documentation such as invoices, credit notes, returns, and physical exchanges.

Monitor compliance with established service levels and response times.

Warehouse Operational Support (Physical Activities)

Assist with order picking and physical preparation for customers.

Provide support for order delivery and dispatch in accordance with established operating procedures.

Participate in cycle counts to ensure physical stock accuracy.

Assist with general physical inventories and material control activities.

Collaborate on the physical validation of incoming and outgoing goods.

Assist in managing and requesting customs seals required for logistics operations.

Maintain order and document control regarding the physical movement of goods.

Collaborate with the warehouse and logistics team on operational activities that contribute to meeting service objectives.

Important: Warehouse and logistics activities focus on operational support and physical execution, without direct responsibility for transactions or records within specialized logistics systems.

Target Market Salary Range:

Vigente compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs.



The disclosed reasonable estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Envista, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401K match, and/or other applicable compensation plans.

For Field Sales roles, the salary range listed reflects base pay only and does not include incentive pay opportunities under the applicable sales compensation plan.

Operating Company:

Nobel Biocare

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening.

Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.

Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available at: https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf

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Nobel Biocare

Operating Company

Nobel Biocare

Location

Mexico, Baja California Norte

Date Posted

November 2 , 2026

Req Number

R5027605

Benefits





Caring for our employees and their families

Health & Wellbeing We offer comprehensive programs designed to support the health and wellbeing of our employees and their families. From medical coverage to wellness resources, we prioritize helping our people thrive both physically and mentally.

Retirement & Financial Benefits

We are committed to supporting our employees’ financial wellbeing—today and in the future. Our competitive compensation and retirement or savings programs are designed to help employees build financial confidence at every stage of their careers.

Life & Disability Insurance

We provide benefits that help protect employees and their loved ones when it matters most. Depending on location, our life and disability programs offer valuable financial security and added peace of mind during unexpected life events.

Paid Time Off

We know that time away from work is essential for rest, balance, and personal priorities. Our paid time off, holidays, and leave programs are designed to give employees the flexibility to recharge and take care of what matters most.

Learning & Career Development

We believe in investing in our people. Through learning opportunities, development programs, and career growth pathways, we empower employees to build meaningful careers and continue growing with us.

Our hiring process

At Envista, we’re committed to helping you feel confident and prepared every step of the way. Our interview guide will walk you through what to expect, how to showcase your strengths, and how you can make an impact by helping us champion dental professionals and improve lives. 1. Application Review

After you apply, our team will review your experience and qualifications. If your background aligns with the role, a recruiter will reach out to discuss the opportunity and next steps.

2. Interviews

You’ll meet with members of the hiring team to learn more about the role and share your experience. Depending on the position, this may include multiple conversations focused on your skills, experience, and how you can make an impact.

3. Offer Decision

If selected, you’ll receive an offer outlining compensation, benefits, and other details. Our team will guide you through the process and answer any questions to help you make an informed decision.

4. Onboarding

Once you join, we’ll support your transition with onboarding resources and guidance to help you get started and feel connected from day one.

📌 Junior Customer Service Representative (Baja California)
🏢 Envista Holdings
📍 Baja California