Boldr is seeking a Senior Customer Advocate to handle email and chat support for clients, addressing inquiries and resolving complaints with empathy and professionalism. The role involves collaboration with internal and external teams to meet customer needs promptly.
Candidates should have 3+ years in customer service, experience supporting SaaS products, and strong written English and German. A reliable home office and ability to work US business hours are required.
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📌 Senior Customer Experience Advocate (Email & Chat) (Ciudad de México)
🏢 Boldr Impact
📍 Ciudad de México
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