Operations and Regulatory Support Analyst

Mexico City, Mexico To proceed with your application, you must be at least 18 years of age.

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At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth.

We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and versátil benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences.

These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

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The Operations & Regulatory Support Analyst is responsible for supporting the accurate, timely, and well-controlled execution of operational, administrative, court orders and regulatory activities, including the management of information and documentation requests received from regulatory, governmental, judicial, and other competent authorities.

The role requires strong analytical and organizational skills, attention to detail, effective stakeholder coordination, and the ability to manage multiple activities and deadlines simultaneously.

The position will also support day-to-day operational and administrative processes, including data analysis, preparation and maintenance of reports and trackers, documentation management, reconciliations, information validation, follow-ups, controls, and coordination with internal teams.

Responsibilities:





- Perform operational and analytical activities while managing and coordinating responses to information and documentation requests from regulatory, governmental, judicial, and other competent authorities.

- Review requests to identify required information, stakeholders, deliverables, dependencies, and deadlines.

- Prepare and maintain operational reports, trackers, databases, files, and supporting documentation.

- Collect, consolidate, analyze, reconcile, and validate information from multiple sources, ensuring accuracy and completeness.

- Monitor deliverables and deadlines, proactively following up through resolution and escalating potential delays, data gaps, operational issues, or risks.

- Execute and document operational controls in accordance with established procedures, ensuring appropriate supporting evidence and audit trail.

- Support audits, reviews, inspections, and information requests, as applicable.

- Handle confidential and sensitive information with sound judgment and discretion.

- Identify opportunities to improve operational processes, controls, data quality, and efficiency.

- Collaborate effectively with Operations, Compliance, Legal, Risk, Finance, Technology, and other relevant stakeholders.

Requirements:

- Bachelor’s degree in business administration, Law, or a related field.

- Advanced English proficiency, with the ability to communicate effectively in written and verbal business environments.

- Strong proficiency in Microsoft Excel, including PivotTables, XLOOKUP/VLOOKUP, formulas, filters, data validation, reconciliations, and analysis of large datasets.

- Good proficiency in Microsoft Office, including Word, PowerPoint, Outlook, and Teams.

- Strong analytical and problem-solving skills, with excellent attention to detail and commitment to data accuracy.

- Strong organizational and administrative skills, with the ability to manage multiple priorities and deadlines.

- Ability to work independently while collaborating effectively within a team and across different stakeholders.

- Relevant experience in operational or administrative activities within a regulated environment is valued but not required.

- Strong interpersonal and soft skills, including ownership, integrity, risk awareness, sound judgment, teamwork, adaptability, and effective communication.

- Selection will focus on qualifications and competencies.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.





View your "Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) " poster.

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company.

To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication.

However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Investment products offered through MLPF&S; and insurance and annuity products offered through MLLA:

Are Not FDIC Insured Are Not Bank Guaranteed May Lose Value

Are Not Deposits Are Not Insured by Any Federal Government Agency Are not a condition to Any Banking Service or Activity

Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as “MLPF&S;” or “Merrill”) makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation (“BofA Corp.”). MLPF&S; is a registered broker-dealer, registered investment adviser, Member SIPC and a wholly owned subsidiary of BofA Corp. Insurance and annuity products are offered through Merrill Lynch Life Agency Inc., a licensed insurance agency and wholly owned subsidiary of Bank of America Corporation.

Trust, fiduciary and investment management services are provided by Bank of America, N.A., Member FDIC and wholly owned subsidiary of Bank of America Corporation (“BofA Corp.”).

Bank of America Private Bank is a division of Bank of America, N.A.

Banking products are provided by Bank of America, N.A. and affiliated banks, Members FDIC and wholly owned subsidiaries of Bank of America Corporation.

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📌 Operations and Regulatory Support Analyst (Ciudad de México)
🏢 Bank Of America
📍 Ciudad de México