AMS Resource Manager This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world. Aruba is redefining the "Intelligent Edge" HPE Networking is creating new customer experiences by building intelligent spaces and digital workspaces
- leading next-generation network access solutions for the mobile enterprise. We are focused on campus, branch, mobility, and the Io T to transform businesses with the combined power of computing, context, control, and secure connectivity. We help some of the largest and most exciting companies globally to modernize their networks to meet the demands of a digital future. Provides support and/or lead teams through the Engineering development process and implementation of company’s products. Projects are typically shorter-term, less complex and more contained with a defined time frame. Programs are typically longer-term,



multi-functional, multi-project with complex requirements and effort. Manage activities, resource capability, schedules, budgets, and ensure cross company communications to facilitate product completion on schedule within budget. Work with engineering management to identify and improve process and program efficiencies. Work can involve external parties such as standards bodies, partners, etc. Sounds like you? Then we have the right opportunity for you

As a Resource Manager under Global Services Organization, you are responsible for leading the end-to-end resource planning and workforce strategy across global delivery teams. This role ensures optimal staffing, utilization, and capability alignment to support multi-region service operations, customer programs, and internal initiatives. You’ll act as a strategic partner to Delivery Leadership, Project Management, HR/Talent Acquisition, and Business Operations, driving efficiency, transparency, and continuous improvement in resource management practices.

Key Responsibilities

1. 1. Strategic Resource Planning & Workforce Forecasting Lead the development of long-term and short-term resource plans across global delivery functions. Partner with Delivery Leaders to understand demand pipelines, skill requirements, and project priorities. Build workforce forecasts based on business growth, attrition trends, and customer demands.



Proactively identify resource risks, capacity constraints, and skill gaps; develop mitigation strategies.
2. 2. Resource Allocation & Optimization Management Oversee the resource assignment process for high-priority initiatives and service engagements. Ensure optimal utilization by balancing workloads across regions and functional teams. Govern staffing workflows and enforce resource management policies and best practices. Drive effective capacity planning for onshore/offshore teams, including shift and coverage models.
3. 3. Skills, Capability & Talent Development Oversight Maintain an enterprise-level skills inventory and competency matrix for the integral talent pool. Work with HR, L&D;, and Delivery Leadership to align training, upskilling, and hiring needs with demand. Support strategic workforce planning initiatives, including succession planning and location strategy.
4. 4. Reporting, Analytics & Operational Governance Lead portfolio-level reporting using Open Air, Tableau, and Advanced Excel (complex modeling, macros, automation). Present utilization, capacity, and resourcing insights to senior leadership and executive forums. Own KPIs related to utilization, billability, forecast accuracy, and resourcing efficiency. Promote data accuracy, standardization, and continuous improvement across all reporting processes.
5. 5. Leadership & Stakeholder Engagement Serve as a trusted advisor to senior delivery leaders, providing insights and recommendations. Facilitate cross-functional collaboration among global teams, ensuring transparency and alignment. Communicate resource decisions clearly and professionally to all stakeholders. Mentor and guide Resource Planners/Coordinators within the team.

📌 Ams Resource Manager (San Pedro Tlaquepaque)
🏢 Hewlett Packard Enterprise
📍 San Pedro Tlaquepaque