Job Summary: The candidate shall be responsible for end user, infrastructure and cybersecurity support for the Mexico site.
Manage day-to-day IT operations.
Collaboration with IT counterparts to implement Integral IT projects at the Mexico site.
Work with local stakeholders to coordinate/implement IT solutions to address unmet needs.
Provide occasional remote support for end-user, infrastructure, and cybersecurity activities at other sites as required.
Essential Duties & Responsibilities: Serve as the primary technical contact person for IT end user support services for the Mexico site.
Technical administrator for IT infrastructure systems (servers, networks and storage systems) and cyber-security operations
Manage IT office equipment, including printers, telephones, and software applications.
Monitor system performance, conduct regular security audits and remediation activities.
Assist in incident response, disaster recovery planning, and backup management.
Ensure compliance with IT policies and regulatory requirements.




Document IT infrastructure configurations, system updates, and security procedures.
Support IT projects, including new technology rollouts, security upgrades, and system enhancements.
Provide training and documentation to end-users on IT security best practices and system usage.
Qualifications and Experience: Possess a Diploma or Bachelor's degree in Information Technology or relevant fields of studies from a recognized institution.
5 years of professional experience supporting end user computing, infrastructure and cyber-security operations in a mid-sized business environment.
Work experience with ITIL methodologies.
Good experience supporting Microsoft365 suite of products, Windows Servers, office networking and endpoint security solutions.
Strong preference for candidates with experience from manufacturing environments.

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📌 Ingeniero de Sistemas II (Tecate)
🏢 Quasar Medical Tecate S.A. de
📍 Tecate