I’m Austin Torres - CEO of Jalapeño Fence Co - a U.S. based home improvement company, and I’ll be working closely with you, along with Madi, our rockstar office manager.

To apply, you MUST send a 1–2 minute video in English. Instructions are at the bottom of this post. Applications without a video will not be considered.

(This is a full-time position employed through our international employer of record partner)

You should keep reading this job post if…

- You love the phone. Making 200+ calls a day energizes you instead of draining you.
- You want to be part of something bigger - a mission-driven, rapidly growing home service company
- You speak clear, confident English and can build rapport with American homeowners.
- You're competitive and you want to be paid for results, with uncapped commission on every deal you help close.
- You’re resourceful, solution-oriented, and great at juggling multiple tasks without dropping the ball
- You want to work somewhere you feel appreciated, challenged, and supported

What it’s like to work with me…

- Results first: we track calls, conversations, and booked appointments. Hit your numbers and you'll have room to work your way.
- Training: you'll get scripts, call coaching, and weekly call reviews to improve your skills.
- Team: We’ve got a tight-knit crew who cares about doing great work — and having fun doing it.
- Growth: If you want a job where you can grow into a leadership role, this is the place. We’ll support your career development with coaching and paid training.

You still with me? Now let me tell you a little bit about our company and what we’re all about…

We have a lot of exciting things happening here - more than I can fit into a job post…

ABOUT Jalapeño Fence Co

Who We Are:

We’re Jalapeño Fence Co. Jorge Jalapeño (Torres) started this company with his brothers back around 2010. It never got traction until Jorge started fresh with his son (me - Austin) in 2019.

Since then, we’ve been implementing the best strategies for building a successful contracting company, and most recently, within the last 2 years, our hard work has really been starting to show. Every year we’ve broken revenue and profit records.

This year we’re seeing growth like we’ve never seen before, and we need the help from the right people.

We have an impeccable reputation online. We’re all about reputation, and we love our customers.

We say that it’s important that you love where you work, you make a great living, and you have time to live your life.

The Master Plan:

This is a multibillion dollar industry with no market leaders, and completely broken systems…

We’re looking to grow to a $10M company within the DFW metroplex within the next 5 years with a focus on providing the BEST contractor experience a homeowner can have.

This company (at $10M) will have about 5 production managers (1 lead),



5 sales reps (1 lead), 2 office managers, about 6 appointment setters, and ideally 1 or 2 team members who will step up to be the head(s) of the company.

To help facilitate clean growth we are currently receiving and will continue to receive paid coaching from lauded mentors and programs. (ex. Coaching for project management, conflict resolution, sales training, marketing, integrating innovative technology, etc).

Building a large company is one thing—but building a company that everyone it touches truly loves is another. From project managers and sales reps to subcontractors and customers, we’re creating a business where work doesn’t consume lives, employees thrive, and customers rave about their experience. That’s the company we’re building.

About This Role – What I’m Looking For

- Someone who really values integrity
- Someone who can grow with us LONG TERM
- You MUST have a positive attitude

This is a high-impact role. You’ll be the hub of communication and operations in our office, ensuring things run smoothly while our sales and field teams stay focused on delivering great work. You’ll work directly with Madi, our office manager, and our team of estimators and production managers to support daily operations and customer service. You’ll also have opportunities to build and improve systems as we scale.

Responsibilities

Fundamentally, This is our appointment setter role:

You help keep all departments aligned, with the majority of your day focused on managing incoming calls and making outbound calls to homeowners who have submitted estimate requests - along with managing direct messages and comments on ads and social posts.

Here are some of the key things you’ll be doing:

- Make a high volume of outbound calls and texts to homeowners who requested estimates
- Manage driving routes for the estimating team around DFW Texas (You need to become familiar with DFW Texas)
- Qualify leads with our screening questions and book appointments that are ready to buy
- Answer inbound calls, texts, and messages quickly
- Follow up relentlessly with leads who haven't responded and with past estimates that didn't close
- Reply to messages and comments on our ads and social media
- Keep every lead and note updated in our CRM
- Hit daily goals for dials, conversations, and appointments set

Requirements – About YOU

- Fluent, clear English that is easy to understand.
- At least 1 year in sales, appointment setting, a call center,



or another phone-based customer role
- You’re friendly, positive, and customer-focused
- Organized in a CRM, and you never let a follow-up slip
- You’re a strong communicator and know how to speak clearly with both customers and teammates
- You’re looking for a long-term opportunity and want to grow with the company
- A reliable computer, a headset, and stable high-speed internet
- You’re comfortable working 8-5 Monday through Friday.
- You MUST be a fast learner

Important: Screen monitoring: We use screen-monitoring software during work hours. We don't micromanage. It's there so your manager can review activity when needed, and honestly, people who'd need watching usually aren't a fit here anyway.

Compensation & Perks

- Base Salary: 35,494 MXN / month
- Commission: $50 to $100 (USD) per closed deal. uncapped, on every deal you set the appointment for and the deal closes, or deals that you help close with follow-up. (Typical results are from 5 to 15 closed deals per month)
- Full-time employee benefits: IMSS (Mexico's social security), aguinaldo (year-end bonus), paid vacation, and the vacation premium
- Paid training and career development
- A company culture that values YOU

How to Apply

- Record a 1 to 2 minute video in English on your phone. Tell us who you are, and why you want this role.
- Upload it to your Google Drive. Tap the video, then Share, then General access, and choose "Anyone with the link."
- Email the link to [email protected] with the subject line: Setter Application – [Your Full Name].

If you have trouble uploading, email us at the same address and we'll help.Applications without a video will not be considered. What Happens Next?

We take hiring seriously because we’re building something special. If your application moves forward, I (Austin) will reach out for a phone interview within 72 hours (weekends excluded). If you don’t hear from me, it means we’ve chosen to move forward with other applicants.

Looking forward to hearing from you — and hopefully working together soon.

Job Type: Full-time

Pay: 35,494 MXN / mo

Sueldo: $35,494.00 al mes

Beneficios

- Opción a contrato fijo
- Trabajo desde casa

Pregunta(s) de postulación:
- We're a U.S. company based in Dallas, Texas. Our hours are 8am–5pm Central Time, Monday to Friday. In Mexico City that's 8am–5pm from November to March, and 7am–4pm from March to November (because of U.S. daylight saving time). Does that schedule work for you?
- Are you able to speak fluent English very clearly?
- Are you able to create a short video explaining who you are and why you're interested in this position?

Upload your video to google drive, make the video shareable to "anyone with the link", and then send the link to us: [email protected]

Idioma

- English (Obligatorio)

Lugar de trabajo: Empleo remoto

📌 Remote Appointment Setter (English) – $1900/mo (USD) + Commission + Full Time
🏢 Jalapeño Fence
📍 México