Account Manager & Recruitment Senior Consultant at Ingeniosi | Connecting Top Talent with Leading Organizations

At least 3+ years (consultant) 5+ years (senior consultant) of experience in Service Now or related field.

- Well versed with various Service Now products & platform capabilities.
- Hands-on experience on at least two Service Now modules (Security, GRC, ITSM, Discovery Implementation, ITAM, ITOM, Dev Ops, etc.).
- Configure and customize Service Now applications, including Incident, Problem, Change, and Service Catalog.
- Use Service Now Platform to meet identified business requirements and functional needs.
- Support Service Now platforms through monitoring, troubleshooting, root-cause analysis, and implementing bug fixes.




- Review user stories to understand requirements and create technical architecture documentation for solutions.
- Troubleshoot errors in Service Now configuration.
- Complete deployment of solutions across sub-production and production environments.
- Provide training on each tool's functionality, both in person and through other methods.
- Document, maintain, and update policies, procedures, and controls for the operation of the Service Now platform.
- Conduct user training and create documentation.

Senior Level
- Mid-Senior level

Employment Type
- Full-time

Job Function
- Consulting

Industries
- IT Services and IT Consulting

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📌 Senior Specialist Servicenow Developer (México)
🏢 Ingeniosi
📍 México