Customer Service & Client Experience Coordinator

Luxury Medical Spa is seeking a bilingual Receptionist to support our sales team, calendar management, and concierge team. This role is responsible for new client intake and ensuring an exceptional client experience both online and in-clinic.

Key Responsibilities:

- Schedule, confirm, reschedule, and follow up on appointments.
- Travel and concierge services for international clients.
- Support social media campaigns, promotions, and PR special events.
- Collect client testimonials, reviews, and before-and-after content.
- Engage with prospective and existing clients professionally and promptly.
- Monitor online reputation and encourage client feedback.

Qualifications:

- 1–3 years of experience in customer service, administration, sales support, or concierge services.
- Excellent written and verbal communication skills in English and Spanish.




- Strong organizational, multitasking, and relationship-building skills.
- Experience with Instagram, Facebook, TikTok, and Google Business Profile.
- Proficiency with CRM systems, scheduling software, Microsoft Office/Google Workspace, Canva, and Meta Business Suite.
- Professional, sales-oriented, and comfortable in a fast-paced, client-focused environment.
- Experience in aesthetics, beauty, wellness, hospitality, or medical spa settings is preferred.

Sueldo: $15,000.00 - $20,000.00 al mes

Pregunta(s) de postulación:

- Do you live in Cabo San Lucas?

Experiencia:

- customer service: 1 año (Obligatorio)

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial

📌 Bilingual Receptionist - Luxury Med Spa (México)
🏢 Ether Group MX
📍 México