At Sequoia Connect we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent connecting human potential with complex industrial execution. By joining our inner circle you are not simply taking a position; you are aligning with a strategic partner dedicated to updating your Human OS and accelerating your growth through world-class high-impact projects.

We are currently partnering with a global IT powerhouse that represents the connected world through innovative customer-centric experiences. As a USD 6 billion organization and one of the top 7 IT service providers globally our client empowers over 1200 global customersincluding several Fortune 500 companiesto Rise. With a massive network of 163000 professionals across 90 countries they are at the absolute forefront of digital transformation leveraging next-generation technologies such as 5G AI Blockchain and Quantum Computing.

This is your chance to thrive in a workplace recognized as one of the most sustainable corporations in the world. You will join an environment that values innovation and societal impact working on end-to-end digital transformation projects for global leaders. If you are a driven professional looking for global career opportunities and exposure to high-impact projects within an international network of expertise this is where you belong.

We are currently searching for a SAP Basis Security Support Specialist:

The Challenge (Responsibilities)

- Provide daily operational support for clients SAP environments.




- Manage and resolve daily operations issues based on tickets and incidents.
- Ensure all support operations adhere to established SLAs (Service Level Agreements).
- Maintain the stability and security of ongoing SAP operations rather than focusing on new implementation projects.

Your Profile (Requirements)

- Proven experience in SAP Basis and SAP Security.
- Strong background in operations support managing tickets incidents and SLAs.
- Previous experience in implementation projects and architecture is acceptable provided there is a strong willingness and capability to perform daily operations support.
- High-Performance Mindset: Resilience emotional intelligence and a focus on agile delivery.
- Technologist DNA: A deep understanding of the difference between coding and engineering.

Desired

- Familiarity with cloud-native foundations or AI coding assistants.

Languages

- Advanced Oral English: For seamless collaboration with general teams.
- Advanced Spanish.

Work Arrangement

We value flexibility to support your lifestyle. This position is available as:

- Remote

If you meet these qualifications and are pursuing new challenges start your application on our website to join an award-winning employer. Explore all our job openings Sequoia Careers Page:
SAP Basis SAP Security Support Tickets SLA

Requirements:

- Focused on operations support for daily client operations not implementation projects.
- Must have experience in operations support based on tickets incidents SLAs.
- Candidates can have previous experience in implementation projects and architecture.

📌 SAP Basis + Security experience (Ciudad de México)
🏢 Sequoia Connect
📍 Ciudad de México