we are looking for a director of product to lead the onboarding organization at payjoy, a general fintech that provides access to credit for under-served customers in emerging markets and has served more than 18 million customers. This role will define the vision and strategy for the journey that brings customers to originate a loan, across digital and in-store channels, and will support the company's expansion into new countries.
what will you do?
- define the multi-year vision, strategy and roadmap for onboarding and application.
- lead and develop a team of four senior product managers in mexico and brazil, providing strategic direction and autonomy.
- improve end-to-end conversion across the customer journey, in digital and in-store channels.
- set the strategy for each country, deciding where to build global, scalable solutions and where to localize.
- ensure the quality, readiness and regulatory compliance of launches in every market.
- align product, engineering, go-to-market, country managers and the executive team on priorities and trade-offs.
- drive growth through strategic partnerships and acquisition channels.
- measure performance and business results, such as funnel conversion and cost per approved customer.
what are we looking for?
- 8+ years of experience in product management, with at least 5 in senior roles.
- strong experience in fintech and b2c product.
- relevant experience in onboarding, customer acquisition, conversion and digital journeys.
- previous experience as a people manager, leading senior product managers.
- experience working with global, distributed teams.
- advanced english, to interact constantly with stakeholders in the united states and other markets.
- a strategic profile with strong influence over senior stakeholders, who empowers the team and maintains a strong sense of accountability.
- availability to travel at least once per quarter and flexibility to take calls across different time zones.
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📌 Director of product management (México)
🏢 Ghidinirodil
📍 México
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