Schneider Electric in Querétaro, Mexico is seeking an entry‑level Associate I in the Open/Close department to manage customer account opening and closing, coordinate with Utility teams, and ensure services are activated or deactivated smoothly. You’ll monitor each request and keep customers informed throughout the process.
You’ll maintain accurate records in our systems, use Service Desk tools and Outlook for communication, escalate issues when needed, and adhere to SLAs to deliver a positive