BACK OFFICE DE CHIHUAHUA busca Supervisor Bilingüe en Chihuahua, Chihuahua : Were looking for a BPO Supervisor to lead and develop a team of customer service agents in Chihuahua . This role is key to ensuring high performance, quality service, and strong client satisfaction.
Responsibilities :
- Lead, coach, and motivate a team of agents.
- Monitor KPIs/SLAs and drive continuous improvement.
- Manage performance, attendance, and training.
- Resolve conflicts and support a strong team culture.
- Ensure quality standards, compliance, and client satisfaction.
- Analyze performance reports and optimize workflows.
Nível de educación deseada : Superior - cursando
Nível de experiência deseada : Nível Medio
Función departamental : Comercial / Ventas
Industria : Outsourcing / Offshoring
📌 Supervisor Bilingüe (Chihuahua)
🏢 BACK OFFICE DE CHIHUAHUA
📍 Chihuahua
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.