Call Center Services International in Tijuana, BCN, is seeking a Training Specialist to design and deliver onboarding and continuous learning for bilingual customer service teams, using instructional design best practices and adult learning principles.
You will collaborate with operations, QA, and HR to identify skill gaps, update curricula, maintain training records, and support coaching initiatives to improve agent performance and customer experience on-site.
📌 Onsite Bilingual Training Specialist (Tijuana)
🏢 Call Center Services International
📍 Tijuana
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