As a leading general provider of comprehensive frozen food solutions, our portfolio includes creative solutions geared towards helping food industry professionals focused on everything a family makes possible. Rich's®: Endless possibilities. A family. Focused on attracting and retaining the most talented people.
SKILLS/EXPERIENCE: Bachelor’s degree in Computer Science or related field. 3–5 years of experience in IT infrastructure support for Azure (90%) and GCP (10%) cloud environments. Strong knowledge of Infrastructure as Code in Azure and GCP, including portal management, Virtual Desktop Infrastructure (VDI), monitoring and analytics, backup management, application gateway management, network management, automation, and documentation. Experience with cloud computing platforms such as Azure, Google Cloud, and AWS. Familiarity with container orchestration tools such as Kubernetes or ECS. Proficient in troubleshooting and resolving IT infrastructure issues. Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams.
Ability to prioritize and manage multiple tasks and projects simultaneously. Experience with the ITIL framework and best practices. Location Cuajimalpa (hybrid work). Conversational English required. Apply with an updated resume to be considered in the process. OBJECTIVE OF THE POSITION: To build, deploy, and maintain cloud-based infrastructure and services, ensuring optimal performance, availability, and reliability of cloud systems. This role focuses on driving automation, security, and cost-optimization initiatives while collaborating with development, operations, and security teams to implement cloud solutions that meet organizational needs. It also provides technical support to end-users and troubleshoots cloud infrastructure issues and participates in the planning and implementation of new infrastructure projects and upgrades.
KEY RESPONSIBILITIES: Provision and configure cloud resources (e.g., virtual ma