Mongo DB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex Mongo DB problems. Technical Service Engineers are experts in the entire Mongo DB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their Mongo DB systems). Our engineers combine their Mongo DB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with Mongo DB.
We are looking to speak to candidates who are based in Mexico City for our hybrid working model.
Cool things you’ll do You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running Mongo DB at scale, whatever that scale may be.



You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.
What you need We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted.
The idóneo candidates should have strong technical experience in one (or more) of the following areas Systems administration Distributed systems Network Administration Database architecture and administration Data architecture and design Performance tuning and benchmarking If you have an operations background, we prefer experience administering large-scale production environments, including hardware, operating systems (e.g. Linux, Windows), networks (including firewalls and load balancers), as well as cloud-based resources

📌 Associate tse ii (Ciudad de México)
🏢 Mongodb
📍 Ciudad de México