Location: Hybrid in Guadalajara, Andares
Fulltime Permanent Position with HCLTech
Experience 5+ years of experiences as Production Support Engineer / Site Reliability Engineer Exp with Payment Platforms is a plus The skillset is purely for Prod support (ITSM process experience), with SRE mindset (problem solving skills). Good Communication skills – as there is need to resolve the issues by collaborating across different teams. Applications are related to Authorization and Clearing ; domain knowledge would be a plus but not mandatory. Need basic Shell scripting knowledge Need DB skills (Joins and queries to analyse data) Need Splunk and Dynatrace knowledge - querying and graph creation for analysis and problem solving Tech stack in app landscape: Jenkins, AWS , Pivotal Cloud Foundry (PCF), Postgres , Oracle, Casandra, Kafka , Amazon Cloudwatch
Soft Skills: Strong problem-solving and team collaboration
We offer: Benefits above law (Major and minor medical insurance, saving fund, grocery coupons, 12 days vacations) Convenient office locations Great work environment Versátil dress code #J-18808-Ljbffr

📌 Production support engineer (Jalisco)
🏢 HCL Technologies
📍 Jalisco