ACCOUNTABILITY LEVEL The Business Technology Delivery Manager – Commercial & Marketing, LATAM is accountable for assessing, guiding, and advancing the digital maturity of Commercial and Marketing organizations across LATAM. This role partners with Commercial and Marketing leaders to understand business goals, capabilities, and current ways of working, perform structured digital maturity assessments, and translate those insights into prioritized digital initiatives and products that improve how value is delivered to the business. Rather than focusing only on technology delivery, the role is accountable for evolving the Commercial and Marketing operating model enabled by technology—including processes, data usage, digital channels, customer experience, and decision-making—ensuring that investments lead to measurable business outcomes such as revenue growth, customer satisfaction, margin improvement, and speed-to-market. The role acts as a strategic delivery leader and value advisor, orchestrating discussions, shaping roadmaps,



and driving execution through digital products and programs while operating within integral IT standards, platforms, and governance.
SCOPE Commercial & Marketing Digital Maturity & Value Enablement Covers regional Commercial and Marketing capabilities including:
Sales & Distribution effectiveness Marketing & campaign execution Customer Experience (CX) B2 B / B2 C digital channels Pricing, promotions, and trade effectiveness Commercial insights, analytics, and decision support CORE RESPONSIBILITIES Digital Maturity Assessment & Value Discovery
Lead structured digital maturity assessments with Commercial and Marketing teams to understand: Process maturity Technology enablement Data, analytics & AI usage Customer experience capabilities Organizational readiness and ways of working Identify gaps, constraints, and value opportunities across the end-to-end commercial lifecycle.
Facilitate value-focused discussions with business leaders to shift conversa

📌 Business technology delivery manager – latam (Monterrey)
🏢 Clarios
📍 Monterrey