The Quote to Cash Coordinator supports various activities within the quote-to-order workflow, from CRM, CPQ, order management, to licensing and entitlement tools, specifically data entry tasks involved in order management and user support tasks managed in a service management system.
What you will be doing: Provide operational support to order processing or licensing activities Enter data in a variety of CRM and ERP systems Uphold company policies and procedures related to the quote-to-order workflow Manage issue intake processes to respond to internal (e.g., sales) and external (e.g., customer) requests related to quoting, order management, and licensing Operate license order fulfillment processes by following predefined procedures, using different licensing tools Handle assigned quoting, order management, and licensing related issues in a service management system Understand and follow policies,



processes and procedures associated with assigned areas of responsibility Assist with issues and collaborate across peer organizations Review signed contracts and manage countersignatures (Docu Sign skills, or fast learning skills required) What you will likely bring: Proficient computer skills (Excel, Word, Power Point) Must be able to work extended hours during high-volume peak periods (especially end of quarters) Ability to perform in a fast paced, multi-tasking environment Ability to handle high transactional volume, and repetitive administrative tasks Ability to deliver quality results while under time constraints Ability to collaborate with customers, and peers to solve issues Good communication and interpersonal skills Excellent customer service skills 1+ years applicable experience High School Diploma or a related field of study preferred #LI-EG1 #LI-HYBRID
About Epicor At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people

📌 Quote to cash coordinator (Monterrey)
🏢 EPIND Epicor India
📍 Monterrey