Welcome Welcome to Fed Ex Express Latin America and Caribbean Division Employment Opportunities Site Fed Ex is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world's most admired and respected companies. Fed Ex is consistently named among the World's most valuable and admired brands. Some of our recent awards include: 2020 Fortune’s World Most Admired Companies (14th) 2019 Fortune’s Best Places to Work (15th) 2019 Forbes's One of the "Best Employers for Diversity" 2020 Fed Ex LAC included in the GPTW's Best Workplaces in Latin America Ranking (24th) 2021 Fed Ex Mexico was included in the GPTW Ranking for 18th consecutive years 2020 Fed Ex Mexico received the CEMEFI Certification for 13th consecutive years endorsing Fed Ex as a company socially responsible 2021 Fed Ex Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector,
by reducing fuel consumption and greenhouse gas emissions. 2019 Fed Ex Uruguay selected by GPTW among the 5 best companies to work for.
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RC LM582: Employee Solutions Representative Associate (Open) LM582: Employee Solutions Representative Associate Full time Torre Diana, Rio Lerma 232, Pisos 13 y 14 Colonia Cuauhtémoc Ciudad de Mexico 06500 Cuauhtemoc, MEX Mexico
This position is a part of the Employee Solutions Contact Center with the primary focus of providing Tier 1 support to Fed Ex employees. This position combines elements of payroll and HR expertise, requiring individuals to be proficient in those areas while servicing customers and ensuring a positive experience across multiple channels. This is a US-focused position.
Under general supervision performs the following activities:
PRINCIPLE DUTIES AND RESPONSIBILITIES C