Be the Person Who Keeps Everything MovingAt Anchor Co-Living, great operations often happen quietly.A referral moves forward.
An authorization gets renewed.
Documentation is where it needs to be.
A housing partner gets paid.
Reports go out on time.
And when something isn't working, someone notices before it becomes a bigger problem.We're looking for an Administrative Operations & Compliance Coordinator who loves bringing order to moving pieces and making sure nothing falls through the cracks.You'll sit at the center of Anchor's day-to-day operations, supporting our CalAIM programs across referrals, authorizations, billing, EHR workflows, audits, reporting, onboarding, and housing partnerships.If you're organized, proactive, comfortable with healthcare operations, and naturally think, "What's next, what's missing, and who needs to follow up?" -- this may be the role for you.What You'll OwnReporting & Operational MonitoringPrepare daily census and monitor occupancy trendsComplete required operational reports accurately and on timePull EHR data for monthly reviews and special reportingMaintain accurate trackers and identify trends requiring follow-upEHR, Documentation & Audit ReadinessMonitor adherence to established EHR workflowsTrack missing or incomplete documentationCoordinate audit preparation and maintain organized recordsHelp staff resolve routine EHR and operational workflow questionsIdentify recurring issues and elevate when appropriateReferrals, Intake & OnboardingCoordinate the day-to-day referral-to-intake processTrack referrals, missing information,



and bottlenecksSupport onboarding of new MCPs and servicesMaintain implementation checklists and follow up on outstanding requirementsClaims, Authorizations & BillingTrack claims, payments, authorizations, and denialsCoordinate routine follow-up on outstanding itemsMaintain accurate denial and billing trackersIdentify unusual trends or discrepancies and elevate them for reviewHousing Partner ProgramCoordinate onboarding and orientation for housing partnersCollect occupancy updates and required documentationEnter partner encounter notes into the EHRTrack and reconcile partner payments with FinanceFollow up on missing documentation, reporting, and payment issuesWhat We're Looking ForCalAIM knowledge isn't optional for this role.
We need someone who understands the environment we're operating in and can confidently support the workflows behind these services- someone who is constantly looking for better ways to do things and has an AI-forward mindset.You should bring:Knowledge of and hands‐on experience working with CalAIM programs and requirementsExperience in healthcare operations, managed care, care coordination operations, housing services, or a related environmentExperience working with EHR systemsFamiliarity with referrals, authorizations,



claims, billing, and healthcare documentation workflowsStrong Excel/Google Sheets and operational tracking skillsExceptional organization, accuracy, and follow-throughAbility to manage multiple recurring deadlines and prioritiesStrong written and verbal communicationAbility to identify patterns, discrepancies, and process breakdownsGood judgment about what you can resolve independently and what needs escalationMost importantly, you're someone who takes ownership.
You don't just identify that something is missing -- you follow it until it's resolved.What Success Looks LikeYou'll know you're succeeding when reports are accurate and on time, referrals keep moving, authorizations don't unexpectedly lapse, EHR documentation is complete, audits don't create panic, billing issues are visible and tracked, and housing partners have the support they need.In other words:Leadership shouldn't have to ask, "Whatever happened with that?"You've already tracked it.Why Anchor Co-Living?
At Anchor, operations directly support the work happening across healthcare, housing, and member services.Behind every referral, authorization, claim, census report, and housing placement is a person depending on the system to work the way it's supposed to.That's why this role matters.We're looking for someone who doesn't just want to complete tasks.
We want someone who takes pride in creating clarity, consistency, accountability, and follow-through.If that's how you operate, we'd love to hear from you.
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📌 Administrative Operations & Compliance Coordinator (Xico)
🏢 Anchor Co-Living
📍 Xico