The Empowerment Operations team is looking for a high‑performing intern to support key operational strategies impacting couriers and shoppers within the Di Di Shop grocery ecosystem in Spanish‑speaking Latin America.
Role Responsibilities Support the end‑to‑end operational strategy for couriers, including distribution and activation of prepaid cards and delivery supplies critical for grocery order fulfillment. Monitor and optimize logistics flows for shoppers and couriers across multiple cities and countries. Collaborate in the design and implementation of regional strategies to improve efficiency and reliability in last‑mile operations. Lead and support data coordination efforts to ensure accurate tracking of prepaid card status, inventory of supplies, and shopper coverage. Conduct benchmarking and best practice analysis related to courier and shopper operations. Generate data‑driven insights to improve execution speed, reduce inefficiencies, and scale operational capabilities. Participate in the design and rollout of new initiatives to empower field teams with the right tools,



training, and support. Ensure swift execution with attention to detail, balancing strategic thinking with hands‑on delivery. Role Qualifications Enrollment in a bachelor’s degree program in Engineering, Business, or related fields. Strong interest in technology. Analytical and structured with good problem‑solving skills. Strong communication and interpersonal skills. Collaborative team player with a positive attitude. Willing to learn and develop skillset; self‑motivated, proactive, can‑do mindset. High proficiency in Spanish and English is essential. Great knowledge of Microsoft Office tools—particularly Excel and Power Point. Programming language skills (Python, SQL, or R) are highly appreciated but not required. Availability to work at least 6 hours per day or 30 hours per week. Availability for at least 12 months of contract. EEO Statement We create customer value – We strive to always c

📌 Didi shop marketplace operations intern (Ciudad de México)
🏢 Didi Global
📍 Ciudad de México