As a skilled Solutions Engineer, you are expected to have a passion for solving customer problems through creative technical solutions. In this Revenue Operations Department role, you'll be a product expert, a strategic partner to sales teams, and a strong communicator. Your ability to understand & interpret customer needs and translate them into effective solutions will drive product value, sales success, and prospect satisfaction.
Customer Engagement & Solution Design: Engage in functional & technical discussions with customers, understanding their requirements and pain points. Design and present solutions that demonstrate the product's value, addressing customer needs effectively. Conduct needs assessments and solution-finding sessions for customers with varying levels of complexity. Sales & Customer Success Support: Provide Subject Matter Expertise to Sales and Customer Success teams, supporting them in achieving new dollar revenue goals. Develop and deliver impactful product demonstrations, tailoring them to specific audiences, verticals, and customer needs.



Contribute to proposal responses (RFIs/RFPs, tenders), addressing functional and technical requirements. Knowledge Sharing & Best Practices: Stay updated on best practices and product knowledge, sharing insights with internal teams Collaborate with colleagues on technical solutions and problem-solving strategies. Product Representation & Travel: Represent the company as a product expert at conferences, demonstrations, and customer visits, if necessary. Address technical questions and follow up on pending issues. Continuous Development: Invest in personal and professional growth, expanding your technical skills and product knowledge. Education & Experience Bachelor's or Master's degree in relevant/related fields. Experience in Sales/Solutions Engineering and Software Technology Management within the Educational Technology sector. Experience: 2-4 years of experience in a Solutions Engineering or similar strat

📌 Solution engineer (México)
🏢 Turnitin
📍 México