Analyze business processes, define requirements, and manage the backlog to ensure solutions address business needs, have a clear scope, and deliver value.

Key responsibilities

- Facilitate sessions with business users and stakeholders to identify needs, challenges, and improvement opportunities.
- Analyze and document current processes and propose improvements.
- Translate business needs into functional requirements, user stories, and acceptance criteria.
- Define solution scope in collaboration with technical teams.
- Structure, refine, and prioritize the backlog based on business value, dependencies, and effort.
- Contribute to the definition of MVPs and incremental releases.
- Clarify functional requirements during development and manage requirement changes.
- Coordinate user validation and support user acceptance testing (UAT).
- Maintain traceability across requirements, development, testing, and deliverables.
- Communicate progress, risks, and agreements to stakeholders.

Required qualifications

- Bachelor’s degree in Computer Science, Information Technology, Industrial Engineering, Business Administration, or a related field.
- At least 4 years of experience as a Business Analyst, Functional Analyst, Product Owner, or Functional Consultant on technology projects.




- Proven experience gathering and documenting requirements with business teams.
- Experience writing clear, testable user stories and acceptance criteria.
- Experience managing or refining backlogs using Jira, Azure DevOps, or equivalent tools.
- Experience working in Agile/Scrum environments.
- Ability to document processes through diagrams and functional specifications.
- SQL knowledge for querying and validating data.
- General understanding of applications, databases, and integrations to collaborate effectively with technical teams.

Preferred qualifications

- Experience in retail, manufacturing, or technology consulting.
- Participation in ERP or CRM projects involving platforms such as SAP or Salesforce.
- Familiarity with Power BI, advanced Excel, Power Automate, or SharePoint.
- General knowledge of cloud services.
- Certification in Product Ownership, Scrum, or process improvement.
- Previous experience in software development or technical presales.
- Clear communication with technical and business stakeholders.
- Analytical thinking and ability to synthesize information.
- Autonomy and accountability for deliverables.
- Negotiation and prioritization skills.
- Adaptability, collaboration, and a results-oriented approach.

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📌 Product Owner (Monterrey)
🏢 Infinita Consulting
📍 Monterrey