Confie seeks an IT Helpdesk Technician I to be the first responder for user issues across our Mexico operations. You will troubleshoot incidents, assist end users onsite or remotely, and route unresolved problems to the appropriate group to meet SLA targets.
The role requires basic helpdesk experience, ServiceNow knowledge or similar, and English proficiency (B2+). We offer a friendly work environment with benefits and a chance to grow in a integral insurer.
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📌 IT Helpdesk Technician I - Remote & Onsite Support (Tijuana)
🏢 Confie
📍 Tijuana
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