Johnson & Johnson Innovative Medicine seeks a Senior Manager for the Complaint Handling Unit at the Salvacar site in Ciudad Juarez, Chihuahua, Mexico. Under minimal direction, you will oversee the Failure Analysis Lab and the Complaint Handling team, ensuring quality processes meet company procedures and integral regulations.
You will ensure data accuracy in the global system, proactively identify failures, generate weekly/monthly/quarterly metrics, and communicate issues to leadership while
📌 Global Complaint Management Leader, QA (Ciudad Juárez)
🏢 Johnson & Johnson Innovative Medicine
📍 Ciudad Juárez
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