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We are looking for a Sales Executive & Account Manager to own the full customer lifecycle: converting qualified opportunities, onboarding new customers, driving adoption, retaining accounts, and growing a book of business over time.

This is a hybrid role that combines Customer Success, Account Management, and consultative SaaS sales. Instead of handing customers from one team to another after the contract is signed, the CGM remains the consistent owner of the relationship.

Why We Created This Role

Scoop is a highly configurable platform, and our customers’ success depends on deeply understanding how their business operates.

We created the Sales Executive & Account Manager role because we believe the person who helps shape the solution should also help onboard, retain, and grow the account. This creates a better customer experience, stronger accountability, and a more rewarding role for someone who wants broader ownership than a traditional CSM or AE position.

Support You’ll Have

Role





This is a high-ownership role, but you will not be expected to figure everything out alone. You will have access to:

• Qualified opportunities with background and context
• Sales scripts, discovery guides, proposal materials, FAQs, and objection-handling resources
• Demo frameworks and solution-design support
• Regular coaching from your manager/director
• Leadership support for pricing, renewals, expansion, and unusual commercial terms
• Product, integration, and reporting specialists for technical customer needs
• Playbooks covering key meetings, routines, and customer success practices

Responsibilities

Generate New Customers

• Work with qualified opportunities generated through inbound, partner, and targeted GTM efforts
• Run consultative discovery to understand workflows, pain points, and goals
• Configure and deliver tailored product demos using Scoop’s no-code platform
• Guide opportunities th

📌 Sales Executive (México)
🏢 4DF Connect
📍 México