This person will coordinate LATAM supply operations, blending technical issue resolution, collaboration with Demand Ops, account setup, and Platform & GAM Management. In this role, you will ensure that our local publishers receive top-quality, prompt support while collaborating closely with the Supply team. Reporting directly to our General Head of Supply Ops in Italy, you’ll work alongside LATAM managers and directors, contributing to our regional and global success.
Your Responsibilities
• Monitor key publisher factors, such as ads.txt compliance, fill rate, and technical performance.
• Identify and manage technical issues using the company’s platform.
• Provide direct support and troubleshooting assistance to publishers.
• Assist with publisher integrations to ensure smooth onboarding.
• Publisher daily report
• Check Test Page of integrations
• Participate in troubleshooting calls to address integration issues.
• Follow up of metrics alongside Demand Ops team
• Create and manage publisher accounts and user access.
• Approve websites in accordance with company standards.
• Invite publishers to join Google Ad Manager (GAM) Multi-Client Management (MCM)
• Ensure demand enablement by managing input requirements and settings.
Requirements and skills
• Organized
• Advance English Level (written and spoken)
• Good communication skills
• Mid level knowledge of vast and vpaid integrations
• Mid level knowledge of javascript integrations
What we offer
• A technology and media company with numerous branches world-wide (e.g. Paris, New York, São Paulo, Milan, and Berlin)
• We offer a diverse, international place to work with equal opportunities for everyone
• Hybrid work
Location: Mexico City or Buenos Aires, Argentina
📌 Technical Ad Operations (Ciudad de México)
🏢 ShowHeroes Group
📍 Ciudad de México
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