As a Customer Quality Engineer, you will be lead comprehensive supplier quality management to ensure compliance with the highest standards of quality, cost, and delivery across the entire supply chain. You will focus on validating specification compliance through rigorous evaluations, mitigating quality risks through audits corrective actions, and improving collaboration with strategic suppliers. Additionally, ensure agreement on global standards by working with Supplier Management teams, contributing to the strengthening of the supplier management system and achieving our operational goals.
You will report to a CQE Coordinator.
Key Responsibilities
• Accomplish supplier evaluations and audits, driving corrective and preventive actions based on findings.
• You will manage supplier quality issues affecting operations and customers, addressing non-conformities and leading root cause analysis (8D).
• Lead claim processes through product return and credit note generation.
• Monitor supplier Indicators including rejection rates, recurrences, and delivery performance.
• Ensure supplier training on defect prevention and quality systems.
• Collaborate with procurement and technical teams to assess supplier quality-cost-delivery impact.
• You will be a primary quality liaison between company and suppliers, coordinating with regional/integral teams.
• Guide implementation of procedural changes, and global quality communications.
Qualifications
• Bachelor's Degree in Chemistry, Bio-Chemistry, or Engineering required.
• +3 years experience in Customer Management for Automotive, Industrial or Packaging.
• Core Tools
• Internal Auditor
• Advanced English
• Work on site.
About us:
PPG: WE PROTECT AND BEAUTIFY THE WORLD®
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.p
📌 Customer Quality Engineer (San Juan del Río)
🏢 Ppg Industries
📍 San Juan del Río
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