Remoto: Teletrabajo

Location:Work from HomeType of Employment:Full-timeWork Shift:US Business HoursAbout UsAtOur Assistants , we connect U. S.-based property management companies with highly skilled virtual professionals who help streamline operations, improve efficiency, and support long-term growth. We are committed to building high-performing remote teams that deliver operational excellence. Learn more .About the RoleWe are seeking an experiencedMaintenance Directorwith strongApp Folioexpertise to lead and optimize maintenance operations for a growing U. S.-based property management company.This is a leadership role focused on building scalable systems, improving operational efficiency, and ensuring high-quality maintenance service delivery across the portfolio. The idóneo candidate has strong experience managing maintenance teams, overseeing vendors, and implementing process improvements in fast-paced property management environments.Key ResponsibilitiesMaintenance Operations ManagementOversee day-to-day maintenance operations, work order management, and vendor coordination.Ensure timely completion of maintenance requests while maintaining service quality standards.Monitor escalations and implement solutions to improve turnaround times and resident satisfaction.Systems & Process ImprovementBuild and implement scalable maintenance workflows and operational systems.Establish SOPs, service standards, and maintenance best practices.Identify operational bottlenecks and recommend process improvements.Team Leadership & DevelopmentLead, mentor,



and support maintenance coordinators and operational staff.Monitor team performance and accountability through KPIs and nduct workflow reviews, coaching sessions, and operational check-ins.App Folio Management & ReportingManage maintenance workflows, reporting, and tracking withinApp Folio.Ensure accurate documentation of work orders, vendor updates, and maintenance records.Generate reports related to maintenance efficiency, service quality, and operational metrics.Vendor & Portfolio OversightCoordinate with vendors, contractors, and technicians to ensure service completion and compliance.Support larger property management portfolios with scalable maintenance oversight.Maintain vendor accountability and performance standards.Qualifications & RequirementsMinimum4–5+ years of experiencein property management maintenance operations.Strong hands‑on experience withApp Folio( required ).Proven leadership experience managing maintenance teams or departments.Experience supporting larger property management portfolios or scaling maintenance operations.Strong systems‑thinking and process improvement mindset.Excellent communication, organizational, and problem‑solving skills.Hands‑on maintenance knowledge includingHVAC, plumbing, appliance troubleshooting, and general maintenance workflowsis a strong plus.Additional RequirementsOpen to candidates residing in thePhilippinesorLatin America.Must have astable internet connectionand aremote‑ready pensation and BenefitsCompetitive salary based on experiencePermanent remote work setupLeadership and career growth opportunitiesSupportive and operations‑focused work environment

📌 Maintenance director (property management) (Ciudad de México)
🏢 OurAssistants
📍 Ciudad de México