Call Center Agent - Redial BPOLocation: Av.
Gral.
Ignacio Zaragoza ****, Nueva, ***** Mexicali, B.C.Job Summary: As a Call Center Agent at Redial BPO, you'll be the first point of contact for customers, handling inquiries, providing solutions, and ensuring customer satisfaction.
You'll communicate via phone, email, and chat, maintaining accurate records and collaborating with your team to deliver excellent service.Key ResponsibilitiesAddress customer inquiries and resolve issues professionally.Provide accurate information about products and services.Document all customer interactions in the CRM system.Meet performance targets for quality and efficiency.Adhere to company policies and data privacy regulations.QualificationsHigh school diploma or equivalent.Prior customer service or call center experience preferred.Excellent English communication skills (both verbal and written).
Strong computer skills and ability to multitask.Excellent problem-solving and interpersonal skills.Ability to work versátil shifts,



including evenings and weekends.As part of our team, you can expect:Competitive Remuneration & SalaryRecognition programs!
Professional growth opportunities!
Law benefits since day one (IMSS, Infonavit, Fonacot, Caja de Ahorro)Great work environment that fosters growthOn-site clinic accessPaid trainingFor any inquiries, please feel free to contact us at ************** or **************.Join our team and be part of a supportive community that values growth, recognizes excellence, and fosters a vibrant work environment!
All suitably qualified applicants will be considered based on their qualifications, experience, and the competencies relevant to the role.
We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other characteristic protected under applicable law.
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📌 Call Center Agent (Mexicali)
🏢 Redial Bpo
📍 Mexicali