Want to help shape tomorrow?
At Bendix we've been doing it for 90 years...Setting the standard with advanced dynamic solutions that drive improved commercial vehicle performance and safety.
We're part of the Knorr-Bremse Group, the integral leader in braking technologies.
As part of our team, you'll collaborate with a world of talented and dedicated colleagues whose sense of purpose complements your own.
You'll find rewarding opportunities, diverse experiences, partnerships, and an unwavering commitment to ethics and integrity.
Innovation is part of our DNA.
Achievement drives our culture.
Learn more today! DESCRIPTIONPosition SummaryThe Expeditor will work very closely with the Customer Excellence Representative & operations team.
They will be responsible to expedite & provide priorities to operations team and provide ship dates for backlog and open orders.
Expeditor will also be responsible for delivery & shipment creation.Essential FunctionsPrint & separate deliveries of automatic batch runCreate & update shipments (SID)Lead daily Delivery meetings & update Customer Profile reportExpedite critical finished goods with operations/planning teamProvide ship dates to Customer Excellence Representatives, as requestedUpdate daily reports as instructed by your Supervisor.Utilize the required tracking tools to provide short and mid-term visibility of customer demandTrack and provide RCCA on Error Tracking LogsPerform Root Cause Analysis and define permanent corrective actions to resolve order fulfillment errorsSupport system/process enhancements to improve customer alignment/management, such as reducing/eliminating manual work and providing better visibility to customer orders and their potential delivery issuesMaintain the required metrics to measure customer service effectiveness that will lead to customer satisfaction,



such as average response time on information needs, on time delivery, shipping errors, past due backlog and other relevant metricsUtilize the required tracking tools to provide short and midterm visibility of customer requirements and past due itemsKnows and Communicates the need for product safety.Support PSA Activities and procedures with team members.The employee has the authority to stop the production line, when he/she notices that the product has a quality problem or defect.Perform all those activities that by the nature of the position are required.Management & Supervisory ResponsibilitiesReports to Customer Service SupervisorJob is NOT directly responsible for managing other employees.Co-ops or students may report to this position.KnowledgeKnowledge of principles and practices of personnel administration, effective oral and written communication skills, excellent interpersonal skillsExperienceMinimum of 3-5 years of Account Management experienceCustomer Scorecards – Delivery Performance Metrics preferredAutomotive or related industry preferredSkillsStrong analytical and organizational skillsStrong interpersonal, written, and oral communication skillsAbility to work under pressure with strong emotional intelligence skills to properly manage conflictStrong knowledge of Microsoft Office applications, specifically Pivot Tables, VLOOKUP's, and analysisTeam player with the ability to work independently with minimal guidanceEducation/CertificationsHigh School DegreeWhat does Bendix have to offer you?
Work-life balance that includes Paid Vacation & Holiday Paid Time OffVacation PremiumLife insuranceChristmas BonusEducational assistance programWellness programSaving FundPantry VouchersPermits paid for: Marriage or Death of a direct relativeAttendance BonusesCafeteria SubsidySubsidy for prescription glassesMedical service in plantRecognition programsGym#J-*****-Ljbffr

📌 Expeditor (Coahuila de Zaragoza)
🏢 Knorr Bremse Group
📍 Coahuila de Zaragoza