The Collateral Supervisor consistently demonstrates a positive and hardworking attitude, a continuous commitment to personal, organizational and process improvement and to build strong partnerships, one employee and one customer at a time, and by working in accordance with ELs COACHTeam core values.This position plays a critical role in the overall success and health of our factoring portfolio.
The Audit Supervisor manages a team of Collateral Analysts and he processes that they fulfill in the A/R Financing Cycle to ensure processes are completed, in accordance to SOP and on-time to meet various funding deadlines.
This position will collaborate with credit, collections, sales and various internal departments.
The supervisor will also work to foster relationships with account debtors.
In addition, our adecuado candidate will also be detail oriented and possess a positive hard-working attitude.Essential Functions and Results ExpectationMeets department goals and activity metrics.Assist in the reduction of bad debt.Completion of a minimum of 25 Call Copy QAs.Supervise a large team of Collateral Analysts and the processes that they fulfill in the A/R Financing Cycle to ensure processes are completed, in accordance to SOP and on-time to meet various funding deadlinesEssential Duties and FunctionsActively engage in scheduling, planning and facilitating an effective one-on-one with my leader on a weekly or bi-weekly basis.Conduct one on one meetings with direct reports on a weekly or bi-weekly basis.Proactively utilize Call Copy ad a performance review tool to seek and engage feedback from my leader.Ensure the team meets daily deadlines timely and accurately Ability to collect and analyze data,



problem solve and make recommendationsSupport and help to enforce policy, standards, metrics, and process for the A/R Financing Cycle.Develop a thorough understanding of the debtors billing requirements and credit riskAnalyze and improve processes, and work to improve quality, productivity, and efficiencyProject Management: Interview and hire new team members.
Managing multi-functionality of team.Essential BehaviorsSeek opportunities from Supervisor to increase skills and/or learn new aspects of the business.Review chargebacks with manager and team to understand operational gaps and implement corrective action plansDevelop and implement performance metrics and standards.
Coach team members performance.Manage and maintain NOA with debtorsRespond in a positive manner to constructive criticism from managers and peersDevelop relationships with Account DebtorsDevelop, implement, and review operational policies and proceduresIdentify and address problems and opportunities for the companyRequirementsAbility to quickly learn software systemsProficiency in Microsoft Office (Excel, Outlook, and Adobe Acrobat)Ability to manage multiple operating systemsEngage in multiple initiatives simultaneouslyExcellent written and verbal communication skillsStrong attention to detail with accuracy goal orientedAbility to prioritize and manage multiple responsibilitiesProblem-solving skillsProficient with using computer systems: Microsoft Word, Excel, Internet ExplorerMust be able to work as part of a team with peers and leadership within the organizationUS Passport or able to obtain oneManaged a high-volume invoice processing team2+ years management experience leading a team of 7 or moreUniversity or similar work experience2+ years of billing, auditing, or Quality Assurance#J-*****-Ljbffr

📌 Mex - Collateral Supervisor (Santiago de Querétaro)
🏢 CR England
📍 Santiago de Querétaro